* In the urban area of Dresden. All other areas in Germany and costs are listed in the table delivery costs. Whether you’re staying in Berlin, Munich, Frankfurt, Düsseldorf, Hamburg, at the Baltic Sea or North Sea – we deliver nationwide in Germany.
SpatzenTourist offers only new or as good as new items. After a hire all items are cleaned properly and only products with slight traces like as small scratch are offered by us again.
We purchase our rental products directly from the manufacturer. Second-hand products will not be rented.
Normal traces of wear as dirty wheels or crumbs on child safety seats are an everyday occurrence with children and you don’t need to worry about it. Only when there are obviously traces of improper use then we will charge the customer for it.
We recommend to our customers not to leave strollers or other items unattended nor unsecured. However, when something should get stolen then you have to report this theft to the police and we will settle the rest with our insurance.
There will be only one deposit in the whole cart, when this cart contains rental items. For more information on the deposit, please refer to the page Payment and Delivery Terms.
Yes, this is possible. Please also note, that extra charges may apply for the additional deliveries.
Should a rental product not be available for a desired period just contact us and we’ll try to make your booking happen.
No matter how you travel to Germany: We are doing our best to find a way to get stroller and co. to your place at the desired time. Therefore, we also deliver to destinations that are not holiday or private accommodations (e.g. an airport). Please note that in this case extra charges may apply.
Orders to the following locations will be delivered at no extra charge (within delivery time from 9 a.m. up to 9 p.m.):
In general we deliver and pickup rental products between 9.00 and 21.00 hrs. However, a delivery and pickup at other times, for example because you arrive late at night or leave early, is possible but you have to book it with your order.
In general the rent is cheaper when you’re renting for a longer period.
The returned items are cleaned in accordance with the type of dirt and use. Therefore, we try to use only eco-friendly and eudermic cleansing material. Since the disinfection of rental objects are not in the interest of all users, we perform disinfections only on costumers request – Please send us an e-mail for this purpose!
Personal data will be used only for the payment transactions, bill preparation and delivery. A transfer of data to other parties does not occur. More information can be found in the Privacy statement.
Currently we do not provide this service. However, if you contact us with your pick-up / return request, then we’ll try to make this possible in exceptional cases.
We’re happy to supply you with products from Quinny, Maxi-Cosi, Hartan, Manduca, Thule, Didytai, Phil and Teds, Römer, Medela and Puky.